Each rug is hand made, meaning no two are the same. Irregularities are characteristic of the design and process, and are considered a feature of the product.
See care instructions here:
The best way to keep your jute rug clean is to vacuum regularly so that dirt and dust doesn't build up and rub into the fibres.
Treat spots and spills immediately with warm water and pat dry with a clean cloth or paper towel.
If necessary, sprinkle baking soda onto the rug, allow to sit overnight to absorb lingering odour.
Clean up pet accidents immediately. Remove solids with paper towel and blot up urine quickly. Mix white vinegar and water in equal parts, using a clean cloth gently dab area clean. Cover the area in baking soda to help draw out the moisture and eliminate odour.
Rugs should be regularly rotated to ensure even wear. Sun exposure for extended periods of time may cause fading. Rugs should be rotated to minimize colour change, and damage.
Strands of jute can sometimes pop out of our hand crafted rugs. Loose fibres should be twisted and pushed through to the base of the rug. Never pull out threads, this can cause damage and holes.
We do recommend the use of an underlay. This can prevent movement or slippage and also help to protect flooring underneath.
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